FAQ's

1. What are your store hours?

Our store hours are currently:

Thursday-Friday: 11am-6pm

Saturday: 10am-4pm

Sunday: 12pm-4pm

2. How do I place an order?

The easiest way to place an order is by phone: 336-444-8400 or by stopping in the shop Thursday-Saturday. No need to schedule an appointment, any of our staff is happy to discuss cake, cupcake, or other dessert options! Our busiest days are Friday mornings and Saturday. If you are calling to book, confirm, or go over an order, we recommend calling between Thursday and Friday as we will be able to spend more time helping you.

3. How far in advance do I need to place my order?

Please remember that we are not your average bakery. We are a specialty dessert shop that bakes fresh daily. Every cake/cupcake order is MADE TO ORDER. All basic cupcake/cake orders must be placed 2 week in advance. Liv For Sweets books occasion cakes/cupcakes 1 month in advance on average, and can only accept a certain amount of specialty orders per week. We recommend ordering your cake or cupcakes as soon as you know the details! Once a weekend is fully booked, we are not able to accept any more orders. Large orders should be booked at least 1-2 months in advance to avoid disappointment.

4. Do you offer gluten-free, vegan, sugar free, or any other special diets?

At this time, we do not carry gluten-free, sugar free or vegan desserts. Please check in soon as we are currently working on a few recipes!

5. Is your kitchen nut free?

We are NOT a nut free facility. All of our desserts are baked in the same oven and are prepared with the same tools and equipment. We take every precaution when washing and sanitizing our kitchen utensils and equipment. We have provided our desserts to many schools and families who have nut allergy concerns, and have always had positive feedback. Please notify us of any allergy concerns prior to consuming our goods or placing an order.

6. Do I need to leave a deposit on my order?

Yes, all orders require at least a 50% deposit upon booking for a $60 order or more. Your order will not go onto the Liv For Sweets calendar without a deposit.

For payments, we accept cash and all major credit cards. We can accept payment over the phone, over an emailed invoice we can send, or you can visit the store to make your deposit.

7. Do you deliver?

Yes, we do deliver! We mainly deliver larger orders. Please contact us for pricing!

8. Do you have pre-made cakes ready for pickup daily?

No, all cakes are pre-order only. We only have regular size cupcakes and other sweets available daily. (Brownies, cookies, cookie sammies, chocoalte covered oreos, etc.)

9. How should I store my cake/cupcakes overnight?

Any cupcakes with buttercream can be left room temperature overnight. Cupcakes with fresh fruit, fresh whipped cream, or cream cheese should be refrigerated overnight, and be taken out at least 2-3 hours before serving. Large cakes may need to be left out for longer periods of time. Our cupcakes are best when room temperature. Please remember our Liv For Sweets boxes are not air tight. Boxes should be wrapped in seal wrap or foil, or contents should be moved to an air tight container. Please consult with us on how you should store your cake overnight!

We always recommend enjoying your treats the day of pickup!

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